Privacy Policy
Birdhouse Group PTY LTD
Trading as Birdies Woodfired Kitchen
Effective Date: May 2026
Birdhouse Group PTY LTD (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you interact with Birdies Woodfired Kitchen, including through our website, online bookings, marketing communications, promotions and in-venue services.
1. What Information We Collect
We may collect personal information including:
Full name
Email address
Phone number
Reservation and booking details
Payment information
Dining preferences and dietary requirements
Marketing preferences
IP address and website usage data
Feedback, reviews and customer enquiries
We may also collect information through third-party booking and marketing platforms including SevenRooms, social media platforms and payment providers.
2. How We Collect Information
We collect personal information when you:
Make a reservation
Visit our venue
Join our mailing list
Participate in promotions or giveaways
Purchase products or services
Contact us via phone, email, website or social media
Interact with our website or online advertising
3. How We Use Your Information
We may use your information to:
Manage reservations and customer service
Process transactions and payments
Send booking confirmations and reminders
Send promotional offers, updates and marketing communications
Improve our products, services and customer experience
Conduct analytics and marketing activities
Comply with legal obligations
By providing your details, you consent to receiving marketing communications from Birdies Woodfired Kitchen unless you opt out.
You may unsubscribe from marketing communications at any time by using the unsubscribe link in emails or contacting us directly.
4. Disclosure of Personal Information
We may disclose your information to:
Booking and reservation providers
Payment processors
Marketing and advertising providers
IT and website service providers
Legal or regulatory authorities where required by law
We do not sell your personal information to third parties.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored electronically using secure third-party systems and cloud-based platforms.
6. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience and monitor website performance.
Cookies may collect non-personal information such as browser type, device information and website activity.
You can disable cookies through your browser settings.
7. Access and Correction
You may request access to personal information we hold about you and request corrections if necessary.
To make a request, please contact us using the details below.
8. Third-Party Links
Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
Birdhouse Group PTY LTD
Trading as Birdies Woodfired Kitchen
Minchinbury NSW, Australia